Door opening in Vienna.
Just pulled shut or locked?
The door is closed and you cannot get in? Tell us whether it was only pulled shut or locked with a key.
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Member of theVienna Chamber of Commerce
Just pulled shut or locked?
This determines the opening method and base price.
The door has fallen shut.
The door was not locked with a key. The opening method still depends on the door and its fittings.
Have a door pulled shut
The door has been locked.
For a locked door, we need to assess the locking mechanism and cylinder in more detail.
Locked doorKey inside,
broken or missing?
Key left inside
A key on the inside can affect the opening method. It does not automatically mean that the cylinder needs replacing.
Broken key
Tell us whether part of the key is stuck in the lock and whether the door is open or closed. We will clarify whether removal, opening or replacement is needed.
Lost key
Could someone use your lost key to enter your home? Ask us about replacing the cylinder too.
More about lock replacementProof of access, method
and fixed price.
Show your right of access
Before opening the door, we check that you are authorised to enter the flat or business premises. Have your ID and any additional proof ready. If your documents are behind the locked door, tell us before we set off.
Discuss the opening method
The condition and security features of the door determine the available methods. We explain any expected damage and replacement parts. You then agree the fixed price for this work with us.
View door opening pricesBefore the door is opened.
Do you open security doors too?
Tell us the model if you know it, or send a photo. We will discuss whether and how we can open the door and any potential damage.
What documents are needed?
We need to check that you are authorised to enter the flat. Have your ID and any additional proof ready. If the documents are inside, please tell us when you call.
Do I need to know the exact lock type?
No. First, we need to know whether the door was locked and what happened to the key. A photo of the closed door and fittings can help with the assessment.
Door closed? Call us.
Tell us your address and whether the door was only pulled shut or locked.